We are serious about protecting your online privacy. It is important to us to be clear about what data we collect, why we collect it and how we use it. This privacy policy explains our practices concerning privacy and the choices available to you regarding the use of your personal data. We aim for compliance with the Australian Privacy Principles and the General Data Protection Regulations (GDPR) that protects residents in the European Economic Area.
Under the GDPR, we are the controller and processor of the personal information we collect about you.
Our cookie policy at the end of this privacy policy provides information about the types of cookies we use, why we use them and how you can manage their settings.
By using our website, you are agreeing to be automatically bound by this privacy policy, our terms and conditions and disclaimer (collectively referred to as ‘terms’).
| Our business | Automatorr ABN 18 648 549 955 |
| Contact person | Privacy Officer |
| info@automatorr.com |
If you have any questions, have a complaint, or wish to make a request to exercise any of your rights in relation to your personal information, please contact us using the contact details above. We will usually respond to you within 30 days and take action, within reason, as quickly as possible.
If you are not happy with how we manage your concerns, you can contact your local data protection supervisory office. For example, in Australia this would be the Office of the Australian Information Commissioner (www.oaic.gov.au). In the EU this would be the European Data Protection Supervisor (https://edps.europa.eu/). In the UK this would be the Information Commissioner’s Office (https://ico.org.uk). There is no federal regulator in the United States.
‘Personal information’ or ‘personal data’ is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you. It does not include anonymized data.
‘Sensitive personal information’ is information about you that requires additional protection such as health information, criminal history, ethnicity and religious beliefs or sexual preferences. We do not intentionally collect sensitive personal information about you and request that you do not unintentionally share it with us. A hirer may ask you to provide some sensitive personal information for their own purposes and we request that you provide it to the hirer directly and not through our website. We will take steps to appropriately protect any sensitive information that we do receive.
You can browse our website anonymously, although cookies may be used to collect information. You will not be able to access our services anonymously, which include for example, creating an account with us or setting up a profile.
Once you access our services, we will begin collecting your personal information in accordance with this policy.
Our website is not intended to be used by minors and we do not intentionally collect the personal data of persons under the age of 18.
If you are the guardian of a minor and suspect they may have provided us with their personal information, please contact us and request to have the minor’s personal information destroyed.
We collect personal data about you when you give it to us. This generally occurs when you create an account, set up a profile, or communicate with us via email, phone or other means.Any information you upload to your profile, such as a biography, education or job history, may be publicly available to other users.
We collect and process the minimum amount of information required for our business purposes, including:
We may also receive information about you from third-party sites such as social media platforms. Information shared publicly can no longer be kept private.
We may collect and process the following categories of personal data about you:
Communication Data – this includes any communication that you send to us whether that be through email, phone, text, social media messaging, social media posting or any other method of communication. Our lawful ground for processing this data is our legitimate interests to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data – this includes data relating to any payments you make for our services such as your name, title, billing address, email address, phone number, and payment details. We process this data to provide the services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data – this includes data about how you use our website together with any data that you upload onto our website. Our lawful ground for processing this data is our legitimate interests to operate our website, ensure relevant content is provided to you, maintain security, backups, and properly administer our business.
Technical Data – this includes data about your use of our website such as your IP address, login data, browser details, length of visits, page views, navigation paths, time zone settings and device technology. The source of this data is our analytics systems. Our lawful ground for processing is our legitimate interests to administer, protect and grow our business and decide our marketing strategy.
Marketing Data – this includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions (if any), to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how users use our services, develop our services, grow our business and decide our marketing strategy.
We may use your personal information to provide you with our services, contact you, or respond to your enquiries. With your permission, we may use your email address to send you emails about our activities. You may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us using the details set out above.
We may also share your personal information where required by law, with third parties who provide services to us, or with our professional advisers for the purpose of obtaining advice. We do so to ensure the legitimate functioning of our business and to comply with our legal obligations.
If our website is acquired by or merged with another company or business, your personal data may be transferred to the new owners so they may continue to operate and support our website and services. Provided the new owners maintain a GDPR-compliant privacy policy, by agreeing to this policy you consent to such a transfer.
Other than as disclosed in this privacy policy, we never sell, rent, or otherwise disclose your personal information to third parties.
Our website may contain links to other websites such as Facebook and LinkedIn. These sites have their own privacy policies and may collect your personal information and handle it for their own purposes. We are not responsible for the privacy policies or privacy practices of any third-party sites.
We aim to store your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements and rights. Where it is no longer reasonably necessary to retain identifiable information, we may retain the data in a de-identified or anonymised form.
We use a variety of third-party providers to host and manage our website. Your personal information is stored through their data storage, databases, and general platforms.
Cross-border transfer: depending on your location, your personal information may be transferred across international borders and stored in jurisdictions with different privacy laws. By agreeing to this policy, you consent to such transfers.
Where we collect personal data within the European Economic Area (EEA), it may be transferred for processing in other countries such as Australia or the United States. We ensure appropriate safeguards are in place, including:
If none of the above safeguards are available, we may request your explicit consent for the specific transfer, which you may withdraw at any time.
We take the security of your personal information seriously and have implemented measures to protect it from unauthorised access, loss, misuse or disclosure. These include industry-standard hosting security, firewall protection, restricted internal access, and secure data handling practices.
We have procedures in place to manage any suspected personal data breaches and will notify relevant regulators where legally required.
Disclaimer: While we do our best to ensure the security of your data, no storage or transmission over the internet is 100% secure. Despite our efforts, we cannot guarantee the security of your data. If you feel this is not sufficient, please do not use our website or provide us with your personal information. If you have already provided personal information, please contact us and we will securely destroy it.
This section applies if you are located within the European Economic Area (EEA). Under the GDPR, you have the following rights in relation to your personal data.
You have the right to ask us whether we are processing your personal data and, if so, to request a copy of that data.
If your personal data is inaccurate or incomplete, you have the right to request correction or completion. Where possible, we will notify third parties with whom the data has been shared.
You may request deletion of your personal data in certain circumstances, such as where it is no longer required. Where data exists in backups, it will be removed on the next scheduled backup update.
You may request restriction of processing where you contest accuracy or object to processing. We will notify relevant third parties where possible.
You may object to processing of your personal data, particularly where it is used for direct marketing.
You may request transfer of your personal data to another organisation or directly to you in a structured, machine-readable format.
You have the right not to be subject to decisions based solely on automated processing unless you provide explicit consent.
If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your prior consent.
If you wish to exercise any of the rights set out above, please contact us using our contact details at the top. We try to respond to all legitimate requests within 30 days. Occasionally it may take us longer than that period if your request is particularly complex or if you have made a number of requests. If this is the case, we will notify you.
You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We may refuse to comply with your request in some circumstances however we will let you know if this is the case.
We will request specific information from you to help us confirm your identity and ensure your right to exercise any of your rights above. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you and ask for further information in relation to your request.
You may request copies of the information we hold about you, which will only be provided electronically. Our contact details are listed near the top of this policy.
You may make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information and will let you know our reasons. You can update your personal information within your profile by logging into your account on our website.
It is important to us that our privacy policy is regularly reviewed, and we will do so to keep it relevant and up to date with changing laws. We will notify you of any changes by posting the new policy on this page. You can find the ‘last updated’ date at the top of this policy to help you keep track of changes over time. Your continued use of our website after this policy has been updated indicates your acceptance of the updates.
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